VAT Relief

VAT Relief - Are you eligible?

If you are buying an item designed to assist someone with a long-term medical condition or disability, then you may be eligible for VAT Relief, saving you 20% on the price of the item.

You are eligible if:

  • you are (or the person you are buying the item for is) chronically sick or disabled, and
  • the item is intended for personal or domestic use

You can claim VAT Relief by making a simple declaration of this during the checkout process, specifying the medical condition or disability. For items from our Continence Care range, you only need to declare that the item is for personal use.

Our Prices and VAT Relief

Prices for all items on our site are shown including VAT, and for items which qualify for VAT relief, you will also see the price without VAT. Remember that not all items qualify for VAT Relief, and that VAT is always payable on delivery charges. Unsure?

Please contact us if you need more information or advice on VAT Relief.

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